Best Managed IT Service Providers in Boston
Since Boston is ranked 10th in the list of Best Cities for IT Professionals in the US, it is normal to expect many managed IT service providers and IT support companies. Making a choice can become very difficult and, for this reason, we decided to list the ones we consider the best in this chart.
Best Managed IT Service Providers and IT Support Companies in Boston
iCorps Technologies
iCorps is a managed IT services provider that offers outsourced IT support, including staff augmentation and technical consulting. The MSP’s flagship program delivers across-the-board IT services while providing balanced, predictable spending. Likewise, its technical consulting team expands an organization's expertise to suit large, long-term projects.
Estimated Annual Revenue: $11.9M
Employees: 87
Founded in: 1994
mindSHIFT Technologies
mindSHIFT’s primary specialty is to create managed IT environments that provide companies with cutting-edge IT resources and proactive solutions. This managed IT service provider offers its services at reasonable rates to organizations at various levels, all the way from startups to large corporations. Worth noting is that mindSHIFT is accredited by the MSP Alliance and is a member of the Managed Services Accreditation Program.
Estimated Annual Revenue: $54.28M
Employees: 251–500
Founded in: 1999
Coretelligent
In addition to providing managed IT services, Coretelligent offers private cloud solutions that facilitate the powering and growth of organizations. Founded in 2006, this managed IT services provider offers four primary services: 360 Support, CoreCloud, CoreBDR, and security. These services form part of the foundation for leading organizations in the technology, life sciences, retail, financial services, and communications industries.
Estimated Annual Revenue: $62.3M
Employees: 51–100
Founded in: 2006
Digital Guardian
Digital Guardian provides a managed security program that serves as an off-site extension of the data protection that an organization’s in-house team offers. Security experts at Digital Guardian handle the hosting, administration, and operation of an organization’s data security platform. Working on a 24/7 basis, this MSP’s team of global analysts is dedicated to containing internal and external threats before an organization’s data gets in the wrong hands.
Estimated Annual Revenue: $75M
Employees: 501–1000
Founded in: 2003
Thrive Operations, LLC
Thrive Operations is a managed IT services provider with an impressive track record. The company is among the fastest-growing in the industry thanks to its unfaltering dedication to its employees and customers. Furthermore, the remarkable results Thrive Operations has achieved for organizations like RE/MAX of New England, Zildjian, and the Boston Celtics have fueled the accomplishments of this MSP.
Estimated Annual Revenue: $56M
Employees: 209
Founded in: 2000
Tech Networks of Boston
This managed IT services provider offers service desk and strategic technology assessment services. Among the services that Tech Networks of Boston are IT services management, IT strategic planning and assessment services, data integration, project management, web design, software development, deskside support, training, systems engineering, and 24/7 support services. The MSP’s support services include emergency onsite service, remote server monitoring, and end-user support.
Estimated Annual Revenue: $6.8M
Employees: 11–50
Founded in: 1995
Bryley Systems
Bryley Systems is both a managed cloud services provider and a managed IT services provider. It has clients not only in Boston but also across the US. Founded in 1897, Bryler Systems has been serving the needs of a diverse variety of organizations with its attentive, customer-focused approach that brings leading software and hardware together with flexible service options. The support agreements from Bryler Systems are customized and low-risk.
Estimated Annual Revenue: $3.2M
Employees: $3.8M
Founded in: 1987
Cloud Technology Partners
Cloud Technology Solutions provides organizations with support in the planning, designing, and building of cloud solutions. By targeting IT infrastructures and applications, these solutions accelerate time-to-market, streamline operations, and minimize the costs of IT. Moreover, Cloud Technology Partners uses targeted methodologies and an across-the-board cloud-centric service portfolio to facilitate innovation in leading organizations.
Estimated Annual Revenue: $14.2M
Employees: 11–50
Founded in: 2010
ComputerSupport.com
CustomerSupport.com provides organizations with infrastructure management. This IT support solution effectively applies its top-tier IT solutions to ensure its clients get compliance support (such as Hippa and Sox), proactive support all year round, support of your cloud and on-premise it, and customized IT solutions. The MSP offers three distinct tiers of IT support that caters to varying business needs.
Estimated Annual Revenue: $9M
Employees: 11–50
Founded in: 2006
Other high-rated MSPs in Boston
How to choose the right IT provider?
The starting point for choosing an IT vendor is to define the scope of the services you require, as this may help to identify providers that specialize in certain solutions, or that are official resellers for products you need. Getting a few competing quotes is of course essentials to be able to justify the budget allocation, but you should ultimately think about the long-term value provided by the MSP, rather than going for whichever appears to be the cheapest option. Some of the questions you may ask yourself is how did the provider help businesses similar to yours, how big is their team and how do they expect communication and support to take place.
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